FAQs

1. What types of charging solutions and tech accessories do you offer?

At Learning_Luxe, we offer a wide range of innovative charging solutions and tech accessories. Our products include the convenient 3 In 1 wireless charger, the efficient 4-in-1 Retractable Car Charger, and much more. We strive to provide products that simplify your charging needs and keep you powered up on the go.

2. What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To start a return, please contact us at learning.luxe@gmail.com. You can always reach out to us for any return questions at the same email address.

3. What should I do if I receive a defective, damaged, or wrong item?

If you receive a defective, damaged, or wrong item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and make it right. Please reach out to us at learning.luxe@gmail.com.

4. Are there any items that cannot be returned?

Yes, there are certain types of items that cannot be returned. These include perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have any questions or concerns about your specific item, please get in touch with us.

5. Can I exchange an item?

Yes, you can exchange an item. The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

6. What is the cooling off period for orders shipped into the European Union?

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

7. How long does it take to receive a refund?

If your return is approved, you'll be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we've approved your return and you haven't received your refund, please contact us at learning.luxe@gmail.com.